Four Ways Your Front Desk Staff Can Help Your Practice Maximize Profitability

One of the best ways to ensure your practice remains profitable is to collect every dollar you are owed for the services you provide. Obviously, billing is a key component, and ensuring accurate billing and collections starts at the front desk because the tasks and processes initiated there have very real implications throughout the entire […]

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Got Hacked? Could be a HIPAA Violation

I recently received a frantic call from a long-standing client, who shall remain nameless, whose computer was hacked. She was concerned about a possible HIPAA breach. The clinic kept protected health information (PHI) on an unsecured computer that was compromised. What caused the HIPAA violation? A staff member had received an email from a sender […]

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